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Faqs

*update*

Please allow extra time for shipping at the moment. Due to the pandemic, many postal carriers are experiencing significant delays.

Currently, packages shipped to the United States/Canada/Australia/New Zealand are taking approximately 1 – 2 weeks to arrive at their destinations. International shipments are taking 3 weeks to 2 months in extreme cases. Thank you for your patience.

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If you have a question that is not answered here feel free to send me an email through the contact page.

LOCAL PICKUP + -

Local pickup currently not available.

SHIPPING TIME + -

Most orders ship within a few days but please allow up to 10 days for processing. Normally, packages take 5-10 business days from shipping date to arrive at the destination.

RETURNS + -

Unfortunately, I cannot accommodate refunds or exchanges. However, if there is a problem with your order arriving damaged or incorrect please contact me to sort it out.

CUSTOMS FEES + -

Some international orders may be subject to customs fees. Any additional shipping and customs fees incurred are the sole responsibility of the recipient.

PACKAGE LIABILITY + -

I hold no responsibility for lost/stolen packages once they have been passed into the hands of postal services.